Support Specialist

Apply Now

WE ARE SEEKING A PART-TIME SUPPORT SPECIALIST TO HELP SERVE THE TECHNICAL NEEDS OF OUR USERS AND MAINTAIN MEANINGFUL RELATIONSHIPS WITH OUR NETWORK OF ARTISTS.

RESPONSIBILITIES:

  • Serve applicants as a technical liaison for Acceptd.
  • Ensure customer service is timely and accurate.
  • Help maintain best practices through the entire technical support process.
  • Provide support that blow our users away.
  • Monitor phone, chat, and email channels for customer service.

DESIRED QUALIFICATIONS:

  • 1-2 years remote technical support and/or customer service experience preferred.
  • Outstanding written and verbal communication skills.
  • Collaborative nature.
  • Entrepreneurial, “get ‘r done” attitude.
  • Thrives in a fast-paced environment.
  • Tech-savvy, detail-oriented and driven to meet aggressive goals.
  • Doesn’t get flustered easily, learns quickly, and volunteers for new challenges.

To apply for this role please email your cover letter and resume to jvickery@getacceptd.com.

Open Positions

Account Relations Associate

We are seeking an Account Relations Associate to serve alongside our Account Relations Team, assisting with account setups, trainings, and support inquiries, ensuring our clients’ expectations are constantly exceeded.

View

Support Specialist

We are seeking a part-time support specialist to help serve the technical needs of our users and maintain meaningful relationships with our network of artists.

View

Sales Specialist

Securing new Acceptd partners comprised of fine & performing arts colleges, competitions, orchestras, summer arts programs, and more

View

Dont see a role you like?

We’re always on the search for go-getters and trendsetters.

Drop us a line!

Email