Updated November 19, 2020
Acceptd (“Acceptd”, “We”, “Us” or , “Our”) was founded to create a platform to enable and optimize the ability for artists of varying ages and disciplines to be aware of, identify, apply for, and progress through programs and activities offered by organizations dedicated to the furtherance of artists’ personal and career goals. These organizations may include educational and higher learning institutions; summer stock, artist camps, and seminars; performing venues; festivals and similar activities; and events to showcase, enhance, educate and promote the amateur and professional interests and careers of individuals in the arts. At the center of Acceptd’s core values is Our commitment to Our artists to present and enable arts opportunities that are relevant to their particular interests while still providing these artists with the control and protection of the personal information that they share in order to help Us enable and promote their artistic interests.
To participate in the Services, We will ask your child to register. Sometimes We will ask your child to make up a special password so that only they can see their customized areas. We use technology, like cookies, to recognize visitors by their username when they use or revisit the Services, and to provide Us important information that helps Us understand features and areas of most interest. We may also use these technologies to screen for age.
We may sometimes need a child’s email address, your email address, or both. We may ask a child for your email address, so We can notify you of your child’s interest in our Services. In the limited circumstances where We might collect your child’s email address without getting your consent first (see more below), if We need more than just your child’s first name (or screen name) and email address for your child to participate in our Service, We will ask your child for your email or mailing address so that We can notify you of your child’s request and get your permission. When We ask for your permission, We will tell you what We will do with the information you or your child provides Us, and how you can review your child’s information and ask Us to delete the information. With your consent, We may collect other personal information from your child such as a last name or home address when the information is necessary for a particular activity.
We may sometimes need a child’s email address, your email address, or both. We may ask you to register your child with an email address of your choosing. You can monitor your child’s interest in our Services and We can notify you of your child’s activity. We will tell you what We will do with the information you or your child provides Us, and how you can review your child’s information and ask Us to delete the information. We may collect other personal information from your child such as a last name or home address when the information is necessary for a particular activity.
We don’t keep your (or your child’s) email address unless you tell Us it is okay. If social networking opportunities are available through Our Services, they are structured so that no personal information is shared between visitors unless parental consent is obtained.
We might collect an email address and first name (or screen name) from your child without your consent, but only in the following special cases:
We may offer additional Services, including subscription-based or account-based Services, which require a parent to register and establish the appropriate permission level for the child. Content and activities available may vary depending on the Service. Parents will be provided with information on the type of content and activities their child may access at the time they register and are always in charge of their child’s account. Subscription fees may apply for some Services.
We may ask for certain information that is not personally identifiable, like city and state, birth month and day, gender, hobbies, etc., to help Us understand Our visitors and improve Our Services.
We encourage you to spend time with your children when they are online or using any mobile device or connected product so you understand the features of the Service and the activities they allow, and to adopt available device and browser controls that reflect your preferences about your children’s ability to access the internet or make purchases online.
If you no longer want your child to participate in Our Services, contact Us at email@example.com.
Upon proper identification, a parent or legal guardian may access and review the Personal Information We have collected about their child, update their child’s contact details, request deletion, or refuse to allow further collection or use of the information. Use the “login-as” functionality within your parental guardian account to access, update, or delete your children’s information.
Please note, however, if you ask us to delete your child’s information, your child may not be able to participate in some of the Services and may become ineligible to the program to which they applied.
For more information about the protection of children’s information, please see the Federal Trade Commission’s website at https://www.ftc.gov/tips-advice/business-center/privacy-and-security/children%27s-privacy.
Acceptd provides an application, virtual audition, collaboration, and communication platform and environment to enable you to learn about arts programs to assist you in your educational and performance growth as you embark on and further develop your artistic career. Therefore, We provide you with opportunities to provide information about yourself that helps you accomplish your personal goals in this area. The majority of information that you may provide is completely optional. By visiting the Site, by using or accessing Our Services or by registering for or using an Account, We and/or Our Partners may collect a variety of information from you for that Service based on what you provide to Us, such as: your name, postal address, telephone number (home and/or mobile), email address, self-created user name, self-created password, and other personally identifying information, and location via geolocation data (“Personal Information”). If you are paying for a Service, standard payment and billing information is required. We do not require users to provide their race, ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual orientation or criminal record (“Sensitive Information”). Please DO NOT post or add Sensitive Information to your account that you would not want to be made publicly available.
Depending on what level of engagement you elect to participate when using Our Service, additional information may be collected and stored. To make these opportunities and your privacy choices very apparent to you, We would like to walk you through the steps of the various levels of engagement that you may choose for your relationship with Acceptd and with Our Partners.
When you register on Our Site, you have the opportunity to volunteer information related to your artistic interests including creating your own demographic and professional skills profile, establishing your preferred privacy settings, uploading your own documents, images, videos and/or audio files, and providing information through the submission of applications to individual Institutions’ programs. The provision of this information, the choice to submit an application or establish a profile that will be visible to educational institutions to which you apply and/or to whom you would like to gain exposure, is fully at your discretion. Depending upon the level of engagement, recruitment, visibility preferences, and communications that you desire with Our team at Acceptd or with Our Institution partners, you will have the opportunity to progressively provide further and additional personal and/or professional information. Very limited information is deemed mandatory. The purposes for some information being mandatory may include legal requirements that Our Partners may have (such as higher education and government funded programs), Our own contractual obligations with Our Partners, legal and financial retention requirements, fraud prevention and similar corporate protection processes. We retain this mandatory information in encrypted form with additional anonymization or pseudonymization in certain situations.
If you choose to no longer make your profile public, you can opt-out of Discover Me by turning off the “Public” button. You have complete control over making your profile visible to Our institution partners through this toggle button on the Discover Me profile page. You can also completely delete your registration by writing to Us at firstname.lastname@example.org or email@example.com. Please note that, as indicated above, We may still be required to retain certain mandatory personal information. Otherwise, We retain your registration and profile information for as long as you continue your involvement with Acceptd. We will introduce processes to revalidate your interest in retaining your Acceptd registration and profile if We have reason to believe that you may no longer be interested in using Our site, such as lack of response to recruitment efforts, unsubscribing from Our newsletters etc. Because of the nature of Our business purpose to provide continuous educational, growth, and promotional opportunities for Our artist members throughout their careers, Our artists traditionally prefer to retain active registration and profiles. Therefore, retention times will be based on our communications with Our artists to ascertain continued interest. We do not intend to retain information for longer than the above stated purpose. If you prefer to have your profile or registration deleted from Our system and database, please contact Us at firstname.lastname@example.org.
All of the stages of engagement outlined above begin with registration on the Site, and collaborating and communicating with Acceptd or Our Partners regarding arts and educational programs that Our Institutional Partners or We market and promote to you. When you choose to apply to any of the programs that have been presented to you, or that you may find directly in the Acceptd Directory, you will be voluntarily submitting your Personal Information, separately and independently, to Our Partner organizations which will most likely be promoting these same opportunity and programs on their own websites. Individuals who visit the independent websites of Our Partners and who are interested in applying to these programs will be directed, via a URL link, to a dedicated webpage that is hosted on Our Site. Our partners have the ability to customize the look and feel of this dedicated webpage and the page may look nearly-identical to the webpages on Our Partners’ own website, but the page is hosted on the Acceptd platform. Authorized administrators at the Partner organization are provided login credentials to access this dedicated webpage on the Acceptd platform to create the application and facilitate all reviews and decisions regarding the applicant candidate.
Some of Our partners may request that you participate in a live virtual audition via the “AuditionRoom” module. By agreeing to participate in, and by actively participating in, any such live virtual audition via the “AuditionRoom” module, you acknowledge, understand, and agree to the following: (i) all audio and visual components of such live virtual audition may be recorded; (ii) you consent to being recorded during such live virtual audition; and (iii) all rights, interests, and title to any and all recording of such live audition shall remain with the party conducting such live audition and you waive any and all claims to the same. While the primary intent of live virtual audition recordings described herein is to be used as part of the review and adjudication process for the organizations to which you apply, you hereby agree that such recordings shall not be limited to such intended use, unless otherwise agreed upon in writing. Live virtual auditions are conducted using integrated third-party software provided by Zoom, and you hereby acknowledge and agree that (a) we cannot and do not guarantee the working order of Zoom or any of its service, and (b) you hereby release and will hold us harmless for the performance of the Zoom platform.
Where permitted by applicable law, We and/or Our Partners may collect information about you from other sources, including through interactive applications (such as mobile devices and third-party services), from commercially available sources (such as data aggregators and public databases), and when you access Our Site through an SNS. We and/or Our Partners may access and store some or all of the following Information:
In addition to collecting Personal Information from you, whenever you interact with Our Service, We, Our Partners, and Our third party service providers may use a variety of technologies that automatically collect and record General Information (defined next). This “General Information” is information about you or your activities on Our Site that does not identify you personally. This includes technical information such as your device, IP address, “cookie” information, the version of your operating system (“OS”), and the page you requested. When you use the Service on a mobile platform, We may also collect and record your unique device ID (persistent / non-persistent), hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), your device name, and your location (based on your IP address). We may also collect information regarding your activity on the Service (both individually and on an aggregate basis), your interactions with other users of the Service, and your use and referrer data identifying the web pages you visited prior to and after visiting Our Site.
Each cookies falls into one of the four following categories:
|Essential Cookies||Essential cookies (First Party Cookies) are sometimes called “strictly necessary” as without them We cannot provide many services that you need on the Site. For example, essential cookies help remember your preferences as you move around the Site.|
|Analytics Cookies||These cookies track information about visits to the Site so that We can make improvements and report Our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. They collect information about how visitors use the Site, which site the user came from, the number of each user’s visits and how long a user stays on the Site. We might also use analytics cookies to test new ads, pages, or features to see how users react to them.|
|Functionality or Preference Cookies||During your visit to the Site, cookies are used to remember information you have entered or choices you make (such as your username, language or your region) on the Site. They also store your preferences when personalizing the Site to optimize your use of the Site, for example, your preferred language. These preferences are remembered, through the use of the persistent cookies, and the next time you visit the Site you will not have to set them again.|
|Targeting or Advertising Cookies||These Third Party Cookies are placed by third party advertising platforms or networks in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” “tracking” or “targeted” advertising) on the Site. They may subsequently use information about your visit to target you with advertising that you may be interested in, on the Site and other websites. For example, these cookies remember which browsers have visited the Websites.|
We use Google Analytics’ which Google uses the information shared by sites and apps to deliver Our services, maintain and improve them, develop new services, measure the effectiveness of advertising, protect against fraud and abuse, and personalize content and ads you see on Google and on Our partners’ sites and apps. To learn more about the Company’s use of Google Analytics and what Google Analytics does, please see How Google Uses Information From Sites or Apps that Use Our Services.
|Cookie Name||Expiration Time||Description|
|_ga||2 years||Used to distinguish users.|
|_gid||24 hours||Used to distinguish users.|
|_gat||1 minutes||Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.|
|AMP_TAKEN||30 seconds to 1 year||Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.|
|_gac_<property-id>||90 days||Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.|
|ga.js sets the following cookies:|
|__utmit||10 minutes||Used to throttle request rate|
|__utmc||End of browser session||Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.|
|__utmv||2 years from set/update||Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.|
Updates to your browser or operating system may affect functionality of the opt-out add-on. Learn about managing add-ons for Chrome here. If you are not using Chrome, check directly with the manufacturer of your browser to determine whether add-ons will function properly on the browser version that you are using.
The Google Analytics opt-out browser add-on does not prevent data from being sent to the website itself or in other ways to web analytics services.
Learn about how Google Analytics collects, uses, and processes data here.
Learn about the cookies Google Analytics uses here.
We also use Facebook remarketing, which works by placing a cookie when you visit websites. To remarket to you, a code is placed on the page that you visit, which then triggers your ads to follow you around the Internet, whether you are navigating through social media sites or other various websites across the Internet. This technology is the reason you see sidebars or top banners of other sites popping up on other websites you visit. Remarketing comes in many shapes and sizes. We, in particular, use Facebook remarketing. Rather than showing your ads across websites, your ads are shown on Facebook. Facebook commonly refers to this as “Custom Audiences''. The concept is the same as with other remarketing programs, such as Google Ads, in that someone visits a website or interacts with a brand, they are tagged with a code to track them, and then while they are scrolling through their Facebook feed, an advertisement from the prior website pops up to remind them what they were looking at.
To learn more about Facebook’s cookies and other storage technology, please review Facebook’s Data Policy. You can adjust how ads are targeted to you based on your activity on or off Facebook as well. Learn more about those available options to you at facebook.com.
You can choose whether or not to accept cookies and other technologies, as explained below. However, you should be aware that disabling cookies may prevent you from enjoying the full functionality of the Services. You can find out more information about cookies at http://www.allaboutcookies.org and http://www.youronlinechoices.eu.
Most browsers allow you to change your cookie settings. The “Options” or “Preferences” menu of most browsers detail how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Your browser’s settings may also allow you to disable or delete similar technologies and data used by browser add-ons (such as Flash cookies), for instance by changing the add-on’s settings or clearing browser storage. Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information:
For other browsers, please consult the documentation that your browser manufacturer provides. If you only want to limit third party advertising cookies, you can turn off most of these cookies by visiting the following links (but be aware that not all of the companies listed on these sites drop cookies via Our Services):
You can also exercise your Website cookie preferences by visiting the TRUSTe preference center by clicking this link: http://preferences-mgr.truste.com/
Please note that even if you opt-out and limit cookies or these third party tracking technologies, they may still collect data and you may still see ads, but they will not be targeted based on information collected through these technologies.
Name of Third Party
Google Tag Manager and Google Ads
Google Tag Manager works in conjunction with Google Analytics that work by making “tags”, i.e., snippets of code that are added to a website to collect information and send it to third parties. Tags can be used for all sorts of purposes, including scroll tracking, monitoring form submissions, conducting surveys, generating heat maps, remarketing, or tracking how people arrive at Our Site. They are also used to monitor specific events like file downloads, clicks on certain links, or items being removed from a shopping cart. Google Ads is an online advertising service developed by Google that allows advertisers to display brief ads, service offerings, product listings, and video content within the Google ad network to Site users.
Stripe is a third party payment processing service that allow Us to process payments by credit card, bank transfer and other means. To ensure greater security, We share only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of time messages to use, such as emails containing invoices or notifications concerning the payment. At the time of payment, your credit card information is passed securely using 128bit SSL to Our payment gateway. We never store your credit card information for any reason.
Facebook Retargeting and Business Manager
Zendesk is one of Our customer service and engagement platforms that allows Us to provide tracking / customer support to users of the Site and of Our Service.
Constant Contact provides Us email marketing service and support. It creates targeting and interesting emails to users to advertise services and/or products users might be interests in based on their use of the Site and Services.
We work with Sentry to track log errors, which helps Us monitor and fix crashes and issues with the Site in real time.
We work with Zoom for live virtual auditions (AuditionRoom module).
We and/or Our Partners use your information procured and maintained above for things that may include, but are not limited to, the following:
The security of your Personal Information is important to Us. We take commercially reasonable security measures, including administrative, technical, and physical safeguards, to protect your Personal Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Information by selecting and protecting your password and/or other sign-on mechanism appropriately. To help protect your Information, you should not share your account information or password, reuse your password on other sites, or use a password you have used on other sites.
However, you should assume that no data transmitted over the Internet can be 100% secure. We endeavor to protect the privacy of your account and other Information We hold in Our records, but We cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Therefore, although We believe the measures implemented by Us and/or Our Partners reduce the likelihood of security problems to a level appropriate to the type of data involved, We do not promise or guarantee, and you should not expect, that your Personal Information or private communications will remain private.
If you believe your username or password has been stolen, you are required to notify Us so that necessary measures can be taken immediately.
Additionally, Our third-party Partners may transfer your personal information to other countries that may not have an adequacy decision. Privacy and data protection laws in these countries may vary from the laws in the country in which you live. If you reside in the EU or European Economic Union (“EEA”) and do not consent to this processing, please do not register on the Site or use Our Acceptd platform. If you reside outside these regions, by registering on the Site or using Our Acceptd platform, you are granting consent to have your personal information transferred, processed and stored in the United States where it is governed by the laws of the United States.
We generally keep user data on Our server or in Our archives for as long as We reasonably need it.We may alter this practice according to changing requirements. For example, We may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum, could stay in the public domain indefinitely.
Data management requests are administered in an orderly manner to the extent feasible and within Our direct control. Please note that We have greater control over recently collected data than over archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, Our general data retention policy applies.
We do not track Our customers over time and across third party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser allows you to set the DNT signal so that third parties (particularly advertisers) know you do not want to be tracked.
For information and instructions about how to manage your cookies, refer to your Internet browser’s or mobile device’s technical information. Further information on how to adjust your cookie preferences through your browser is available at the external, third-party informational website www.allaboutcookies.org.
If you believe that any Personal Information collected and maintained by Us about you is not correct or has changed, please send an e-mail message to email@example.com explaining the correction or change. We also may provide web pages or other mechanisms through which you can correct or update the Personal Information We have collected and maintained.
In accordance with Our routine record keeping, We may delete certain records that contain Personal Information you have submitted through the Site. We and/or Our Partners are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information.
If you ask Us to delete your information, We will do so within a reasonable period of time. Please note that We may need to retain some information about you in order to satisfy Our legal, security, and contractual obligations. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from Our databases without some residual data because of backups and other reasons.
If you do not want Us to share your Personal Information with Our affiliates, subsidiaries and Partners and third-party service providers, or if you do not want to receive certain communications and offers from Us you can “opt-out” of such sharing, communications and offers by emailing Us at firstname.lastname@example.org, or by writing to us at email@example.com. Please note that even if you unsubscribe to promotional offers or other marketing messages, We still may need to send you communications relating to your use of the Site, such as a transaction initiated by you or for other legitimate non-marketing reasons.
We will only collect and process Information about you where We have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract or agreement with you, e.g., to deliver the Service you have requested and/or to identify and authenticate you so you may use the Site; (for example, to provide you with services you request and to identify and authenticate you so you may use the website); "legitimate interests”, e.g., to manage Our relationship with you, to improve the Site and Our services, to protect Our property and safeguard against fraud and malware, to make or defend legal claims); and based on consent by Our customers, e.g., to communicate with you about Our products and services and provide you with marketing information).
Where We rely on legitimate interests as a basis for Information processing, you have the right to object. We may process your personal data for the purposes of Our legitimate interests or for the legitimate interests of third parties, provided that such processing shall not outweigh your rights and freedoms. For example, We may process your personal Information to:
If you have any questions about the lawful bases upon which We collect and use your Information, please contact Us at firstname.lastname@example.org (and as further discussed below) and We will consider your request in accordance with applicable laws.
The EU General Data Protection Regulation and other applicable data protection laws provide certain rights for individual data subjects (“EU Data Subject Rights”). You may decline to share certain Personal Data with Us, in which case We may not be able to provide some of the features and functionality of Our services. These rights include, in accordance with applicable law, the rights to access or rectify Personal Data, object to or restrict further processing, or request the erasure of Personal Data or, where feasible, to have it moved to a new service provider (“data portability”). Requests should be submitted by contacting Us at email@example.com.
You may access and change certain Personal Data by logging into Our Site and updating the account settings page and other features. Otherwise, We will make commercially reasonable efforts to provide you reasonable access to your Personal Data within 30 days of your access request to the contact address below. We provide this access so that you may review, make corrections, or request deletion of your Personal Data. If We cannot honor your request within 30 days, We will inform you when We will be able to provide such access. If for some reason access is denied, We will provide an explanation. When technically feasible, at your request, We will provide your Personal Data to you or transmit it directly to another controller.
If you have any unresolved privacy concern that We have not addressed satisfactorily after contacting Us, you have the right to contact the relevant national data protection supervisory authority and lodge a complaint.
For all EU Data Subject Rights requests, you must put the statement "Your EU Data Subject Rights" in the subject field of your request and include in the request the name of the Services with respect to which you are requesting the information, as well as your contact information. If you have questions or wish to exercise EU Data Subject rights, please contact Us at firstname.lastname@example.org.
Acceptd is located in the United States and all information entered into the Acceptd platform is processed and stored in the United States. The provision of personal information to register on the Acceptd platform is typically submitted directly into the US-based website by the individual artist registrant. Acceptd is currently striving towards obtaining Privacy Shield certification in the near future; however, in the interim, Our legal basis for any cross-border transfer of personal information from Our EEA partners to Our location in the United States is standard contractual clauses.
If you reside outside of the EU and have provided Us with any personal information that you would like to access, delete or change, please contact Us at email@example.com. If you reside in the EU or Switzerland, please see Your Data Subject Rights (DSR).
Shine the Light
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask Us for a notice identifying the categories of personal Information that We share with Our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Acceptd, 1822 Henderson Rd., P.O. Box 20119 Columbus, Ohio 43220-9997 or via email to firstname.lastname@example.org. We will respond to one request per California customer each year, and We do not respond to requests made by means other than as set forth above.
Do Not Track
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Web browser “do not track” settings or signals. We deploy cookies and other technologies on our Service to collect information about you and your browsing activity, even if you have turned on the Do Not Track signal.
Your Right to Know About the Personal Information We Collect About You
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a Partner, third party or a service provider for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
We disclose your personal information for a business purpose to the following categories of third parties:
In the preceding twelve (12) months, we have not sold any Personal Information.
Your Rights and Choices
Under California Laws, California residents can exercise three privacy rights (one of which does not apply as We do not and have not sold your Personal Information as that term is defined in the CCPA), which are described in more detail below (collectively, “Rights”). These Rights are not absolute and are subject to certain exceptions. For instance, We cannot disclose or permit access to specific pieces of Personal Information if the disclosure or access would present a certain level of risk to the security of the Personal Information, your account with Us or the security of the business’s systems of networks. If you are a California consumer, We will process your request to exercise your Rights in accordance with California Laws.
A record concerning the requests may be maintained pursuant to our legal obligations. Further, We may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive or manifestly unfounded.
Disclosure and Access Requests
You have the right to request that we disclose to you, for the 12-month period immediately preceding the date of your request to know the following:
Categories of Personal Information Request
Specific Pieces of Information Request
When a request for disclosure is made, We will first take steps to verify your identity to protect your privacy and security. For requests to disclose categories of Personal Information collected, We will have the requestor provide at least two pieces of information so that We may verify the requestor’s identity to a reasonable degree of certainty. For requests to disclose specific pieces of personal information collected, We will have the requester provider at least three pieces of information so that We may verify the requestor’s identity to a reasonably high degree of certainty and additionally provide a signed declaration under penalty of perjury that the requestor is the consumer whose Personal Information is the subject of the request. We are required to retain the signed declarations as part of our record-keeping obligations for 24 months.
Please note, however, that regardless of the Personal Information We hold on you, We will never disclose a consumer’s social security number, driver’s license number, or other government-issued identification number, financial account number, any health information or medical identification number, an account password, security questions and answers or unique biometric data generated from measurements or technical analysis of human characteristics.
Please note additionally that we are only required to fulfil a Disclosure request from a consumer twice per every 12-month period. If you submit a request in excess, it may be denied or you may be charged for fulfilling your request.
Deletion Request Rights
You have the right to request that We delete any of your personal information that We collected from you and retained, subject to certain exceptions. Given the type of personal information We collect, for requests to delete Personal Information collected, We will have the requestor provide at least three pieces of information so that We may verify the requestor’s identity to a reasonably high degree of certainty. We are required to retain the requests to delete for a period of 12 months as part of our record-keeping obligations.
If We are unable to verify a request, to the extent possible, that request will be treated as a request to opt-out and afforded rights associated with that request right as described in more detail below.
Once We receive and confirm your verifiable consumer request, We will delete (and direct our service providers to delete) your Personal Information from Our records, unless an exception applies. A deletion request may be denied, in full or in part, if retaining the information is necessary for Us or Our service providers to:
Exercising Disclosure and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you or your authorized agent may make a verifiable consumer request related to your Personal Information, though We will require your authorized provider to provide proof of agency, including written authorization by you prior to accepting your request for deletion. You may also make a verifiable consumer request on behalf of your minor child.
You or your agent may make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot and will not respond to your request or provide you with Personal Information if We cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with Us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt unless required to earlier by law. If We require more time (up to 90 days), We will inform you of the reason and extension period in writing. If you have an account with Us, We will deliver Our written response to that account. If you do not have an account with Us, We will deliver Our written response in the manner in which we received the request. Any disclosures We provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response We provide will also explain the reasons We cannot comply with a request, if applicable. For data disclosure requests, We will select a format to provide your Personal Information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If We determine that the request warrants a fee, We will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Nevada Privacy Rights
As of October 1, 2019, if you are a Nevada resident, you may opt-out of the sale of your Personal Information. To do so, please contact us at via email email@example.com and title the subject of your email “Nevada Privacy Rights Opt-Out Request”. In response, We will request information from you to verify your identity. We will respond to your request, once verified, within 60 calendar days (with a possible 30 day extension upon notice to you) unless determined that these requirements are not applicable to Us in which case we will inform you as such.
If you have any questions or concerns regarding Our privacy practices, please contact Us at firstname.lastname@example.org.